Privacy Policy

1. Introduction

Global Weapons ABN 47647695903 (“we,” “us,” “our”) is committed to protecting your privacy. This policy outlines our ongoing obligations to you regarding the collection, use, disclosure, and management of your personal information.

By using our services, you agree to our use of your information as outlined in this policy. We encourage you to read this document carefully and contact us if you have any questions.

2. Compliance with Privacy Laws

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). These principles govern how we collect, use, store, and dispose of personal data. For more information on privacy laws, visit the Office of the Australian Information Commissioner.

3. What Information We Collect

3.1 Personal Information

Personal information is any data that identifies an individual. This may include:

  • Name
  • Address
  • Email address
  • Phone number
  • Bank account details

3.2 Sensitive Information

Sensitive information is a subset of personal information that includes details about an individual’s:

  • Health
  • Religion
  • Sexual orientation
  • Political beliefs
  • Trade union membership

We only collect sensitive information where required and with your consent or where permitted by law.

4. How We Collect Personal Information

We collect personal information through various means, including:

  • Account registration on our website
  • Purchase of our products or services
  • Website interactions (e.g., browsing, accepting cookies, and tracking technologies)
  • Communication via email, phone, chat, or in-person meetings
  • Engagement on our social media platforms (e.g., Facebook)
  • Submissions from your authorised representative
  • Voluntary submissions

4.1 Third-Party Collection

Where practical, we collect information directly from you. However, in some cases, third parties may provide us with your information. When this happens, we will take reasonable steps to inform you.

5. How We Use Personal Information

We use personal information for:

  • Providing and improving our services
  • Processing transactions
  • Customer support
  • Marketing and promotional communications
  • Business operations and improvements

We may also use your personal information for secondary purposes closely related to the primary purpose where reasonably expected.

5.1 Overseas Data Transfers

We do not transfer personal information overseas.

5.2 Marketing Communications

If you provide your email address, we may send updates, promotions, and service-related communications. You can opt out at any time.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. Your data may be shared:

  • With third parties where you have given consent
  • Where required or authorised by law

We only use sensitive information:

  • For the primary purpose it was collected
  • For directly related secondary purposes
  • With your consent or as required by law

7. How We Protect Personal Information

We implement security measures to protect your personal information from misuse, loss, and unauthorised access, including:

  • Password protection for digital records
  • Restricted access to sensitive data
  • Network and computer security measures
  • Secure storage of physical documents

We reserve the right to withhold details of our security procedures if disclosure would compromise security.

8. Data Retention and Disposal

We retain personal data for 3-5 years, after which it is securely destroyed or de-identified.

9. Your Rights and Choices

9.1 Accessing Your Information

You have the right to access the personal information we hold about you. Requests must be made in writing. We do not charge fees for access requests but may charge an administrative fee for copies.

9.2 Updating Your Information

To update your personal information, please contact us in writing. If we do not agree to a requested change, we will add a note to your record stating your disagreement.

9.3 Access and Amendment Limitations

We may refuse access to or amendment of personal data if:

  • Legal privilege applies
  • Privacy rights of others are affected
  • The request is excessive, malicious, or unfounded
  • The data includes proprietary business information

10. Complaints and Enquiries

If you have questions or concerns about your privacy, please contact our Privacy Officer:

Email: info@globalweapons.com.au
Phone: (03) 9357 1146
Mail: Unit 3, 1523 Sydney Rd, Campbellfield, VIC 3061

We aim to resolve complaints within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at 1300 363 992 or enquiries@oaic.gov.au.

11. Policy Updates

This Privacy Policy may be updated periodically. The most recent version is available on our website: www.globalweapons.com.au

Last updated: 23/03/2025